Terms of service

OVERVIEW

Welcome to Doppio.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (the "Services"). By using our Services, you agree to these Terms and our Privacy Policy.

Doppio operates this website to offer a curated shopping experience inspired by slow living and timeless design.

If you do not agree with these Terms, please do not use our Services.

1. ELIGIBILITY

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

You agree to provide accurate and complete information when placing an order or creating an account.

2. PRODUCTS

We aim to display our products as accurately as possible. However, colors and appearance may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities per customer or region

3. ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

Orders are confirmed once payment has been successfully processed.

Please review your order carefully before confirming, as we may not be able to cancel or modify it once processed.

All purchases are subject to our Return & Refund Policy.

4. PRICING & PAYMENT

All prices are displayed at checkout and may change without notice.

Prices do not include:

  • Taxes
  • Shipping fees
  • Customs or import duties

You are responsible for any applicable charges.

By placing an order, you confirm that:

  • You are authorized to use the payment method
  • All billing information provided is accurate

5. SHIPPING & DELIVERY

We aim to deliver your order as smoothly as possible.

Delivery times are estimates and may vary depending on location, customs, or carrier delays.

Once your order has been handed to the shipping carrier, we are not responsible for delays outside our control.

6. INTELLECTUAL PROPERTY

All content on this website — including images, text, logos, and designs — is owned by Doppio and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

7. THIRD-PARTY SERVICES

Our website may include third-party tools or links (such as payment providers or analytics tools).

We are not responsible for the content, policies, or practices of third-party services.

8. SHOPIFY PLATFORM

Our store is powered by Shopify.

All purchases are made directly with Doppio. Shopify is not responsible for any issues related to your orders.

9. USER CONDUCT

You agree not to:

  • Use our Services for unlawful purposes
  • Attempt to interfere with our website or systems
  • Submit false or misleading information

We reserve the right to restrict access if these Terms are violated.

10. FEEDBACK

If you share feedback, suggestions, or reviews, you grant us the right to use them for marketing and business purposes without compensation.

11. ERRORS & INACCURACIES

We may occasionally have errors in pricing, descriptions, or availability.

We reserve the right to correct errors and cancel orders if necessary.

12. DISCLAIMER

Our Services and products are provided "as is" without warranties of any kind.

We do not guarantee that the website will always be uninterrupted or error-free.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Doppio shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Doppio from any claims arising from your use of our Services or violation of these Terms.

15. TERMINATION

We may terminate or suspend access to our Services at any time if these Terms are violated.

16. GOVERNING LAW

These Terms are governed by the laws of Hong Kong.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Continued use of the Services after changes are posted constitutes acceptance of those changes.

18. CONTACT

For any questions:

📩 hello@doppioeyewear.com

Doppio Eyewear

Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R