Shipping policy

 

We offer free shipping worldwide 🌍

All orders are processed within 1–3 business days.


Delivery times

Estimated delivery times:

  • Singapore & Asia: 3–7 business days
  • Europe: 5–10 business days
  • United States: 5–10 business days
  • Rest of the world: 7–12 business days

Please note that these are estimates and may vary depending on your location.


Tracking

Once your order has been shipped, you’ll receive a tracking number via email.


Taxes & duties

Orders may be subject to import duties, taxes, or customs fees depending on your country.

These charges are not included and are the responsibility of the customer.


Delays

We do our best to deliver your order on time, but delays can occasionally occur due to:

  • Customs processing
  • Carrier issues
  • High demand periods

Once your order has been shipped, these delays are outside of our control.


Incorrect address

Please make sure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


Lost or damaged packages

If your order arrives damaged or does not arrive, contact us at:

📩 hello@doppioeyewear.com

We’ll do our best to help resolve the issue.